Purovitalis
Shipping & Returns

At Purovitalis our goal is to ship your order as quick as possible. Orders placed before 15:00 CET are shipped the same day. Depending on your location it usually takes 1-5 business days for your order to arrive. Orders place after this time or in the weekend will be shipped the next business day.

For more information about your order status please contact our customers support at support@purovitalis.com.

Shipping box with liposomal nmn capsules

Refund & Return Policy

We want you to feel confident with each and every purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping.

30 day money back guaranty
If you are not happy with our products, you can request a refund of the full purchase price within 30 days of the product received date. Customer is responsible for return shipping. Please submit your request to support@purovitalis.com or call +31 850 706 650 to speak to Customer Service.

NOTE: Customer is responsible for all shipping and handling cost when shipping a product back to us.

Your shipping charges will be calculated and viewable upon checkout and are based on the shipping option you select. We have a variety of options for you to choose from to ensure you receive your order in a timeframe that meets your needs and budget. Shipping times will depend on the method you selected at check out. Most standard ground orders will deliver in 2-3 days after shipping from our warehouse. We ship orders Monday-Friday.

How long will shipping take?

All estimates are based on when the order is fulfilled and handed to our carrier DPD.

We endeavour to do this within 24 hours of the order being placed.

Please note our warehouse is closed Saturday, Sunday and Public Holidays. Delivery time are estimates and are based on working days.

Depending on your location, orders will be delivered between 1 and 7 business days.

How much do i pay for shipping

UK Shipping:

UPS Standard 3-5 working days delivery is €10,-
UPS Express 1-2 working days delivery is €15,-

Free Shipping 3-5 working days on orders above €100,-

Europe Zone 1

Austria, Germany

DHL Standard 1-2 working days delivery €5,95
DHL Express 1-2 working days delivery €8,50

Free Shipping 3-5 working days on orders above €45,-

Europe Zone 2

Czechia, Denmark, Finland, France, Italy, Poland, Spain, Sweden

DHL Standard 3-5 working days delivery €10,-
DHL Express 1-2 working days delivery €14,99

Free Shipping 3-5 working days on orders above €100,-

Europe Zone 3

Bulgaria, Croatia, Cyprus, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia, Slovenia, Switzerland

DHL Standard 3-5 working days delivery €14,99
DHL Express 1-2 working days delivery €20,-

Free Shipping 3-5 working days on orders above €100,-

Domestic

The Netherlands, Belgium

DHL Standard 1-2 working days delivery €4,95

Rest of World

UPS Standard 7-10 working days €24,99

Purovitalis liposomal NMN dropper bottle image

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