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Shipping

We make sure your order is shipped quickly and carefully. Order on a working day before 22:00? Then your parcel is shipped the same day. In the Netherlands and Belgium your order is usually delivered within 1 to 2 working days.

Shipping costs

For shipping within the Netherlands and Belgium you pay €5.00. For orders from €75.00 we cover the shipping costs.

Tracking your order

As soon as your order has been shipped, you receive an e-mail with the shipping confirmation and the information you need to track the parcel.

Shipping costs

Country / zonePriceDelivery time
(working days)		Free shipping
from
Zone 1 Belgium, Germany, Luxembourg, Netherlands$5.001 – 3$75.00
Zone 9$9.993 – 7$100.00
Zone 2 Denmark, Ireland, Italy, Monaco$6.003 – 5$75.00
Zone 3 Andorra, Austria, Jersey, Sweden, Türkiye$6.503 – 5$75.00
Zone 4 Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, United Kingdom (UK)$12.504 – 7$150.00
Zone 5 Liechtenstein, Norway, Switzerland$8.004 – 5$125.00
Zone 6 Bosnia and Herzegovina, Iceland, Isle of Man, Montenegro, North Macedonia, Serbia$9.954 – 7$100.00
Zone 7 Finland, Greece, Portugal$6.505 – 10$75.00
Zone 8 France$6.003 – 5$75.00
United States$6.502 – 6$100.00
Other countries$34.672 – 6$300.00

Prices include Dutch VAT and apply to the standard service; at checkout the VAT rate of your country applies and a faster express option is offered where available.

Returns & complaints

Submit a return in two minutes

Register your return in our return portal. You receive the return instructions and a shipping label straight away, and you can follow the status of your return there.

Register a return

We want you to order from Purovitalis with confidence and we aim for 100% customer satisfaction. So check your order on receipt. Is something damaged, is something missing, or are you not satisfied?

Then contact us at [email protected]. We are happy to help and will look for a fitting solution together.

30-day money-back guarantee

Not satisfied with a product? Then you can request a refund* of the purchase amount within 30 days of receipt. The cost of returning the product is at your own expense.

*The money-back guarantee does not apply to automatically renewed orders.

Damaged or defective product

Did you receive a damaged or defective product? Then we cover the return costs. You receive a replacement product or get the original purchase amount back.

In all cases, contact us first at [email protected] so we can help you quickly.