Shipping & Returns

Purovitalis™
Shipping & Returns

At Purovitalis our goal is to ship your order as quick as possible. Orders placed before 15:00 CET are shipped the same day. Depending on your location it usually takes 1-5 business days for your order to arrive. Orders place after this time or in the weekend will be shipped the next business day.

For more information about your order status please contact our customers support at support@purovitalis.com.

Purovitalis Shipping & Return policy
Shipping & Return, purovitalis shipping box

Shipping cost

We ship worldwide. Kindly take note of the following countries' shipping times:

Country Price Delivery Time Free Shipping From
Benelux €3,95 1-3 days €35,00
Germany €3,95 1-3 days €35,00
France €4,95 1-3 days €50,00
Ireland/UK €7,50 2-4 days €50,00
Switzerland €9,95 2-5 days €150,00
USA €15,00 2-7 days €150,00

Shipping costs for other countries can be seen further down on this page.

We offer free shipping to most European countries and the UK on orders above €50,-. We offer free shipping to Switzerland on orders over €75.

Returns & Complains

We want you to feel confident with each and every purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping.

30 day money back guarantee

If you are not happy with our products, you can request a refund of the full purchase price within 30 days of the product received date. Customer is responsible for return shipping.

In the case of a defect, we will cover the return costs and either provide a replacement or refund the original purchase price.

Please address your shipment to:

Purovitalis Returns
Herfordstraat 4A, 7418 EX Deventer
The Netherlands

Shipping costs to other countries

Please note the shipping costs for the following countries:

Country Zone 2 Price Time
Austria, Czech republic, Denmark, Finland, Hungary, Italy, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden €4,95 2-4 days
Country Zone 3 Price Time
Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Malta €7,50 2-5 days
Country Zone 4 Price Time
Rest of the world €15,00 3-7 days

We offer free shipping to countries from Zone 2 on orders above €50,-. Free shipping on orders over €99,- for Zone 3 Countries. On all other countries we offer free shipping on orders above €150,-.

FAQs

If you have any questions, please do not hesitate to contact us.

We ship orders Monday-Friday. Orders placed after 12:00 will be shipped the next business day. Orders placed in the weekend will be shipped on Monday.

Your shipping charges will be calculated and viewable upon checkout and are based on the shipping option you select. We have a variety of options for you to choose from to ensure you receive your order in a timeframe that meets your needs and budget. Shipping times will depend on the method you selected at check out.

During certain seasons and sales periods, shipping times may be longer.

Orders to non-EU countries may incur customs fees, taxes or other delivery fees. Further information regarding customs can be found at https://ec.europa.eu/taxation_customs/index_en.

You can see how your order is progressing in your customer account. Other things you can do include managing your addresses and payment methods. You can make an account right now by just making a password, create account here.